Privacy Policy

Introduction

This Privacy Policy describes how MS Sasikumar Peyyala (“we”, “our”, “us”) collect, use, share, protect or otherwise process your personal data through our website https://trademilaan.in/ (“Platform”). By using this Platform, you agree to be governed by this Privacy Policy and the laws of India. If you do not agree, please do not use the Platform.

Collection of Information

We collect your personal data when you register, use our services, or otherwise interact with us. This may include your name, date of birth, address, phone number, email ID, and identity/address proofs.

With your consent, we may also collect sensitive personal data such as bank details, payment instrument information, or biometric data, in accordance with applicable laws. You may choose not to provide certain information by not using specific features.

We may track your behaviour and preferences on our Platform for analytics and service improvement. We may also receive information from third-party partners, governed by their respective privacy policies.

Beware of fraudulent communications seeking sensitive information. We will never ask for your debit/credit card PIN or passwords.

Use of Information

We use your personal data to provide requested services, enhance customer experience, process transactions, resolve disputes, customize content, detect fraud, enforce terms, conduct research, and inform you about offers and updates.

You may opt-out of marketing communications. Certain services may not be available if required permissions are not provided.

Sharing of Information

We may share your personal data within our group entities, affiliates, sellers, business partners, and third-party service providers to deliver services, comply with legal obligations, and prevent fraud.

We may disclose data to government or law enforcement agencies when required by law or to protect rights, safety, and property.

Security Precautions

We adopt reasonable security practices to protect your personal data. However, internet transmissions are not completely secure, and users accept inherent risks while using the Platform.

You are responsible for safeguarding your login credentials.

Data Deletion and Retention

You may delete your account through Platform settings or by writing to us. We may delay deletion if there are pending grievances or obligations.

We retain data only as long as necessary or required by law. We may retain anonymized data for analytics and research purposes.

Your Rights

You may access, rectify, and update your personal data through the functionalities available on the Platform.

Consent

By using the Platform, you consent to the collection, use, storage, and processing of your data in accordance with this Privacy Policy. You may withdraw consent by writing to our Grievance Officer with the subject line “Withdrawal of consent for processing personal data”.

Withdrawal of consent is not retrospective and may affect your access to certain services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified as required by applicable laws. Please review this page periodically.